Shipping and Delivery FAQs
Jeel Marakana
Last Update hace 2 años
Q: How long will it take for my order to arrive?
A: The delivery time for your order will depend on your location and the processing time. The processing time is 1-2 business days, and you can expect your order to arrive within 3-7 business days
Q: Can I track my order?
A: Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.
Q: Can I change the shipping address for my order?
A: If your order has not been shipped yet, you can contact us to change the shipping address. If your order has already been shipped, we may not be able to change the address, but you can contact the carrier to request a redirect.
Q: What if my package is lost or damaged during shipping?
A: If your package is lost or damaged during shipping, please contact us as soon as possible. We will work with the carrier to resolve the issue and make sure you receive your order as soon as possible.
Q: How do I return my order?
A: We accept returns within 30 days of purchase. Please refer to return and refund policy or contact us for instructions on how to return your order.